Audio/Video Clips Out of Sync

When your presenter wants to incorporate Audio/Video clips in a Zoom Meeting, there are known issues when screen sharing. Here are the questions to which you must have answers as soon as possible once you find out there will be a presentation: What kind of presentation (PPP, Keynote, Word, etc.)? Are the clips On the […]

Attendees say No Sound

Your remote audience can’t hear. FIX: There are 2 The RACK mic is muted – There is a red line through the mic icon Click the mic icon to unmute, red line goes away The Attendee’s speakers are off. Ask the person to tap the up arrow to the right of his/her mic icon Ask […]

Slides Won’t Advance

Slides won’t advance using the remote control, the keyboard arrow keys, the space bar, nothing you do advances the slides. advance doesn’t advance the slides! Usually this happens after a break. Everything was working fine before, what happened? “How do I fix this?” is the better question. FIX: RIGHT CLICK THE DESKTOP ON THE SHARED […]